Privacy policy
Article 1 – COLLECTION OF PERSONAL INFORMATION
When you make a purchase on our site www.blacktenders.fr, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.
When you browse our site, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you are using.
E-mail marketing (where applicable): With your permission, we may send you emails about our site, new products and other updates.
Article 2 – CONSENT
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we will assume that you consent to our collection and use of your information for this purpose only. If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or give you the opportunity to decline.
How can I withdraw my consent?
If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@blacktenders.fr or by mail at: SASU BLACK TENDER EVENTS, 9025B BD DU BON PUITS, 06210 MANDELIEU-LA-NAPOULE.
Article 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law.
Article 4 – EX2
Our site is hosted by EX2. They provide us with the WordPress platform which allows us to sell you our services and products through our website.
Your data is stored in EX2’s data storage system and databases. Your data is stored on a secure, protected server.
Vos données sont stockées dans le système de stockage de données et les bases de données de Ex2. Vos données sont conservées sur un serveur sécurisé protégé.
Article 5 – METHOD OF PAYMENT AND SECURITY
The Customer explicitely acknowledges that any reservation made on the site is an order subject to payment, which requires the payment of a price in exchange for the supply of the product ordered.
In any event, the Operator reserves the right to check the validity of the payment, before dispatching the order, by all necessary means.
The Operator uses the REGIONDO online reservation payment solution.
Reservations may be paid for using one of the following methods of payment:
– Payment by bank card (Carte Bleue, Visa, Mastercard), which must include the 3Dsecure verification system.
– Payment is made directly to the secure bank servers of the online payment solution chosen, and the Customer’s bank details do not pass through the site. The bank details communicated at the time of payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties.
If you make your purchase via a direct payment gateway (STRIPES, PAYPAL), they will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained as long as necessary to complete your order. Once your order has been finalised, the information relating to the purchase transaction is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard or American Express.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.
Article 6 – SERVICES PROVIDED BY THIRD PARTIES
Generally, the third party service providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them in connection with your purchase transactions.
With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under United States legislation, including the Patriot Act.
Once you leave the site or are redirected to a third party website or application, you are no longer governed by this Website Privacy Policy.
Links
You may leave our website by clicking on certain links on our website. We take no responsibility for the privacy practices of such other sites and recommend that you read their privacy policies carefully.
Article 7 – PERSONAL DATA
The User is hereby informed that the personal data indicated as mandatory on the forms and collected as part of the service described herein is necessary for use of the Site. The personal data that the Operator collects from the User may include:
Surnames and first names
Their email address
Their telephone number
Their IP address (virtual address of his computer)
The Operator undertakes to protect the Customer’s personal data and all personal data obtained in the course of using the Site’s services.
In this respect, each Customer is solely responsible for preserving the confidentiality of their login and password, and is solely responsible for all access to their Customer Account, whether authorised or not.
The Operator may not be held liable for any action or damage carried out via the Customer’s personal space by a third party who has had access to the Customer’s login and password as a result of a fault or negligence attributable to the Customer. The Customer undertakes to inform the Operator immediately if the Customer becomes aware of or suspects any unauthorised use of or unauthorised access to his personal space.
All personal data collected by the Operator is collected directly from the Customer and processed by the Operator to enable the implementation and management of the Site’s services. This data may also be used to compile statistics in order to improve the Site’s services. This data may be transmitted to the Operator’s partners and suppliers involved in the delivery, invoicing and management process for the purposes of processing orders and managing marketing and customer relations.
The Operator complies with legislation on the protection of personal data. As the Site collects personal data, it has been the subject of a prior declaration to the CNIL registered under number
Article 8 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practice to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using the Secure Socket Layer (SSL) protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognised by the industry.
COOKIES
Browsing the www.blacktenders.fr website may cause cookies to be installed on the user’s computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the browsing of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site and is also used to measure visitor numbers.
Refusal to install a cookie may make it impossible to access certain services. However, users can configure their computer as follows to refuse the installation of cookies:
In Internet Explorer: Tools tab (wheel-shaped icon at top right) / Internet options. Click on Confidentiality and choose Block all cookies. Confirm with Ok.
Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab.
Set the Retention Rules to: use personalised settings for history. Finally, uncheck it to deactivate cookies.
On Safari: Click on the menu icon (symbolised by a cog) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the « Confidentiality » section, click on « Content settings ». In the « Cookies » section, you can block cookies.
In Chrome: Click on the menu icon (symbolised by three horizontal lines) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the « Confidentiality » section, click on preferences. In the ‘Confidentiality’ tab, you can block cookies.
Article 9 – HYPERTEXT LINKS
The hypertext links available on the www.blacktenders.fr Site may lead to third-party sites not published by the Operator. They are provided solely for the Customer’s convenience, in order to facilitate use of the resources available on the Internet. If the Customer uses these links, he will be leaving the Site and agreeing to use the third-party sites at his own risk or, where applicable, in accordance with the conditions governing them.
The Customer acknowledges that the Operator does not control or contribute in any way to the drafting of the conditions of use and/or the content applying to or appearing on these third party sites.
Consequently, the Operator cannot be held responsible in any way whatsoever for these hypertext links.
In addition, the Customer acknowledges that the Operator does not endorse, guarantee or take over all or part of the conditions of use and/or content of these third-party sites.
The Site may also contain promotional hypertext links and/or advertising banners referring to third party sites not published by the Operator.
The Operator invites the Customer to inform it of any hypertext link present on the Site which would allow access to a third party site offering content contrary to the law and/or morality.
The Customer may not use and/or insert a hypertext link pointing to the Site without the prior written agreement of the Operator on a case-by-case basis.
Article 10 – CHANGES TO THIS PRIVACY POLICY
The Operator reserves the right to modify the content of the Site or the services available on it at any time and without prior notice, and/or to cease temporarily or permanently to operate all or part of the Site.
In addition, the Operator reserves the right to modify the location of the Site on the Internet, as well as this privacy policy, at any time and without prior notice. The Customer is therefore required to refer to this confidentiality policy before using the Site.
The Customer acknowledges that the Operator may not be held liable in any way whatsoever to the Customer or to any third party as a result of these modifications, suspensions or cessations.
The Operator advises the Customer to save and/or print this confidentiality policy for safe and lasting storage, and to be able to invoke it at any time during the performance of the contract if necessary.
QUESTIONS AND CONTACT DETAILS
If you wish to access, correct, amend or delete any personal information we have about you, lodge a complaint, or if you simply wish to have more information, please contact us at contact@blacktenders.fr or by post at 9025 B BD DU BON PUITS 06210 MANDELIEU-LA-NAPOULE.